HGO Terms & Conditions

RETURN & EXCHANGE POLICY

Our goal is to help you find products that are the perfect fit for your skin. We hope you will be completely satisfied with your HGO products and we will accept any full-size product purchased directly from HoneyGirlOrganics.com for a return or exchange. Products must be in the original packaging and received within 30 days of purchase. Please note - we do not accept any international returns. 

Returns are subject to a 10% restocking fee and shipping cost will be deducted from the refund.

 

ORDER MODIFICATION OR CANCELLATION

After placing your order, you have 30 minutes to cancel or modify your order. The easiest way to cancel or make changes to an order is to email us: help@honeygirlorganics.com or call (808)-638-5302. 

If you cancel an order later than 30 minutes after it's been placed, the order cancellation will be subject to a 25% cancellation fee.

 

SHIPPING POLICY

Domestic Shipping:

  • We offer free U.S. shipping on all $100+ orders (after any discounts)
  • Orders are shipped USPS Priority Mail
  • Shipping cost is based on USPS rates and will show in your shopping cart during checkout
  • Orders are shipped from our Hawaii Facility within 3-5 business days

International Shipping:

  • Due to current changes in custom regulations, we can only ship to these following international destinations:
    • Canada
    • Australia
    • Japan
  • Please note that we need a valid email address & phone number to be able to ship internationally!
  • We offer international shipping with USPS or FedEx
  • Shipping cost is based on USPS or FedEx rates. Shipping cost will show in your shopping cart during checkout
  • Due to each country's import regulations & restrictions, we might have to cancel your order
  • Honey Girl Organics is not responsible (and no refund will be issued) for items or orders that are seized, damaged, destroyed or refused by Customs
  • Please note that the prices do not include customs fees, taxes, duties or tariffs. It is your responsibility to pay these fees at the time of delivery or to contact your country's appropriate authority to discuss or dispute such fees
  • Orders will not be refunded for packages that are not accepted by the recipient upon delivery.

Honey Girl Organics Skin Match

Find your cleanser, toner, and moisturizer in a few simple steps.

Answer six quick questions about your skin, sensitivity, climate, age range, and top goal. We’ll match you with one complete Honey Girl Organics routine designed to work together.

Start the quiz
Skin-type aware Climate-aware Sensitivity-conscious
3-step routine

One cleanser, one toner, one moisturizer.

The quiz weighs your skin type, climate, sensitivity, acne frequency, age range, and top skin goal to recommend a simple Honey Girl Organics routine that works together.

01 Answer 6 questions
02 Get your match
03 Add the full set
Step 1 of 6

Question