- OUR STAR INGREDIENTS
- GENERAL INSTRUCTIONS
- SHIPPING & RETURNS
HONEY has been known for centuries to heal wounds and treat infection, as well as being antioxidant, antibiotic and antiviral. Honey is a humectant (it attracts and retains moisture), and acts as an anti-irritant. Water combined with honey results in hydrogen peroxide gently time-released in small amounts to enhance the antibiotic effect on your skin, which helps to reduce blemishes and pimples. Honey stimulates collagen production, which helps with cell regeneration and reduction of fine lines and wrinkles. Honey is a free-radical scavenger - it neutralizes damaging free radicals at the molecular level. Contains minerals, vitamins, and natural enzymes, which nourish skin and help to refine skin texture.
BEESWAX is a nutrient-rich substance secreted by bees to make honeycomb. Unfiltered beeswax contains over 300 micronutrients and obtains its golden color from the propolis and bee pollen inside, both also known for their incredible health benefits (see below). Beeswax softens and hydrates your skin while creating a long-lasting protective coating against the elements. Beeswax is a naturally nourishing moisturizer as well as being anti-inflammatory, antiseptic, antibacterial, anti-allergenic and an antioxidant. Our skin and beeswax have the same wax esters, making the wax easily absorbed to nourish our skin. Beeswax helps lock in your skin’s own moisture and creates a barrier against any harsh environmental elements.
PROPOLIS is also called ‘nature’s penicillin’ or nature’s antibiotic, and is known for its healing, antiseptic and restorative capabilities. It is a resin-like paste gathered by the bees from the buds and bark of some types of trees. They bring it back to the hive in their pollen baskets and mix it with wax to seal the hive entrances. Its antiseptic properties ensure a germ free environment. Propolis can assist in balancing, healing and soothing problematic skin, protect against bacteria and function as a great anti-inflammatory agent. Contains an abundance of minerals which supports the rebuilding of damaged skin cells and has antioxidants and regenerative properties.
BEE POLLEN is flower pollen collected by the bees and used as their primary food source, rich in many nutrients and easily absorbed by your body. It has powerful antibacterial, antifungal and antiviral properties that strengthen the capillaries and reduce inflammation to help improve your skin’s appearance, tone and complexion. Made of water, carbohydrates and proteins, pollen contains vitamins, minerals, amino acids, phytochemicals, carotenoids, flavonoids and phytosterols and carotenoids, which promote cell regeneration.
ROYAL JELLY is a substance produced by worker bees to feed the queen bee. Royal Jelly is believed to be a useful supplement because of the queen bee’s superior size, strength, stamina and longevity compared to other bees. Consists of a rich blend of proteins, vitamins, minerals and amino acids. The long list of health benefits attributed to royal jelly includes providing antibacterial and anti-inflammatory action, and protecting the skin from dehydration, healing wounds and skin disorders, assisting in the regeneration of cells, reversing the aging process, promoting sexual rejuvenation and stimulating the immune system.
ORGANIC EXTRA VIRGIN OLIVE OIL has been used for thousands of years by the Mediterranean population to give them beautiful skin. Absorbs deeply into your skin resulting in long lasting moisture and nutrient absorption. Its unique ability to absorb into your skin comes from its similar composition of fatty acids to that of our skin. Is soothing and healing and high in antioxidants such as flavonoids, Vitamin E and Vitamin A, which help protect against age-accelerating free radicals. Olive oil has antibacterial properties and helps inhibit inflammation. Helps to heal sunburned skin.
The creams are concentrated. A little goes a long way!
Apply a small amount first, then increase amount as desired.
There may be some separation in the creams from time to time because no artificial or chemical emulsifiers or stabilizers are used. If separation should occur, please stir lightly with a clean spatula. This does not apply to our thicker creams like the Night Crème, Super Skin Food, Mom & Baby Butter, Foot Balm and Cuticle & Nail Crème - these thicker creams should not be stirred.
It’s best to either use applicator or clean hands when getting product out of the jar. This will keep the product in a fresh condition longer.
Do not refrigerate. The creams keep best at room temperature, away from direct sunlight and heat.
We recommend using our products within 6 months after opening. If unopened, they will remain good for 12-18 month from batch date. They have been tested for shelf life of 18 months unopened and another year opened providing usage of clean fingers and/or spatulas.
- We offer free U.S. shipping on all $100+ orders (after promo codes & discounts)
- Orders are shipped USPS Priority Mail
- Shipping cost is based on USPS rates and will show in your shopping cart during checkout
- Orders are shipped from our Hawaii Facility within 2-3 business days
- We offer international shipping with FedEx
- Shipping cost is based on FedEx rates. Shipping costs will show in your shopping cart during checkout
- Due to each country's import regulations & restrictions, we might have to cancel your order
- Honey Girl Organics is not responsible (and no refund will be issued) for items or orders that are seized, damaged, destroyed or refused by Customs
- Please note that the prices do not include customs fees, taxes, duties or tariffs. It is your responsibility to pay these fees at the time of delivery or to contact your country's appropriate authority to discuss or dispute such fees
- Orders will not be refunded for packages that are not accepted by the recipient upon delivery
- Please note that we need a valid email address and phone number to be able to ship internationally.
Where is my order?
You will receive a tracking number as soon as your order is on its way. Once the packaged has been shipped from our location, it is in the care of the carrier. As we strive to make sure that shipping information is correct, we cannot control what happens once the carrier has the package and it is en route. Once your tracking number has been received (the tracking number is emailed once your order has been processed) begin checking the appropriate carrier website to see the shipping status. If the status of the package states that it has been delivered and you still have not received it, consult the carrier website and begin the claim process. If you need any assistance during this process, feel free to contact us.
Return & Exchange Policy
Our goal is to help you find products that are the perfect fit for your skin. We hope you will be completely satisfied with your HGO products and we will accept any full-size product purchased directly from HoneyGirlOrganics.com for a return or exchange. If you purchased your HGO product in a store, please contact your store for a return or exchange. Products must be in the original packaging and received within 30 days of purchase. Please note: we do not accept any international returns.
Returns are subject to a 10% restocking fee and shipping cost will be deducted from the refund.
Follow these 3 steps to return or exchange products
1. Connect with HGO Customer Service
If you would like to return or exchange an item purchased online, please contact HGO Customer Service to initiate your return/exchange at 808.638.5302 or Orders@HoneyGirlOrganics.com. Our team will be happy to assist you in resolving any issues that arise with your product(s) and ensure that your return/exchange meets our policy requirements. We can also recommend products for exchanges. Exchanges has to be of equal or less value. It is important that you contact HGO Customer Service before you send in a return or exchange.
2. Complete The Return Form
Returns and exchanges can only be processed if our Return/Exchange form is included.
Download our Return/Exchange form here and included it in your package.
3. Pack your return
Please safely pack the product(s) and include the return form. All products must be wrapped individually and sufficiently. If sending unopened product, we must receive it in salable condition for refund. Please pack so that each product is padded from damage caused during shipment. You are responsible for the return shipping cost. We are not responsible for lost returns, so please ensure you send the return with a trackable carrier.
Once your return is received together with the Return Form and it meets our Return Policy, please allow 7 business days for the refund/exchange to be processed. Please note that we do not refund shipping costs.
We are not able to process any International Returns or Exchanges, due to the shipping costs.
Wholesale accounts have 90 days to return product.
Order Modification & Cancellation
After placing your order, you have 30 minutes to cancel or modify your order. The easiest way to cancel or make changes to an order is to email us: Orders@HoneyGirlOrganics.com or call (808)-638-5302.
If you cancel an order later than 30 minutes after it's been placed, the order cancellation will be subject to a 25% cancellation fee.
If you need any further assistance, please contact our HGO Customer Service at 808.638.5302 or Orders@HoneyGirlOrganics.com and our team will assist you.