Effective Date: May 13, 2026
Last Updated: May 19, 2026

Honey Girl Organics LLC ("Honey Girl Organics," "HGO," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use https://honeygirlorganics.com, purchase our products, create an account, participate in our rewards or referral programs, submit a review, contact us, apply for a wholesale, retailer, affiliate, or business account, subscribe to marketing communications, or otherwise interact with us online or offline.

This Privacy Policy applies to both:

-       Direct customers, including retail website visitors, account holders, purchasers, subscribers, review writers, and rewards-program participants; and

-       Business customers and contacts, including wholesale customers, retailers, distributors, affiliates, business applicants, purchasing contacts, billing contacts, shipping contacts, and other representatives of businesses that interact with HGO.

This Privacy Policy does not apply to third-party websites, platforms, apps, or services that we do not control, even if they link to or from our website. Those third parties are responsible for their own privacy practices.

1. Personal Information We Collect

We collect personal information in several ways: directly from you, automatically when you use our website, from our service providers and business partners, and from publicly available or commercially available sources.

A. Information you provide directly to us

Depending on how you interact with HGO, we may collect the following categories of personal information:

Please do not submit medical records, diagnosis information, prescription information, or other highly sensitive health information through our website, reviews, contact forms, or customer-service channels. HGO is a skincare and cosmetics company, not a healthcare provider, and our website is not intended to provide medical advice. If we receive such information, we will handle it in accordance with applicable law and may delete it.

B. Information collected automatically

When you visit or interact with our website, we and our service providers may automatically collect information such as:

-       IP address

-       Device type

-       Browser type

-       Operating system

-       Referring and exit pages

-       Pages viewed

-       Links clicked

-       Products viewed

-       Cart activity

-       Search terms

-       Approximate location derived from IP address

-       Session information

-       Date and time of visits

-       Advertising identifiers

-       Cookie IDs and similar identifiers

-       Information about how you interact with emails, ads, and website features

We may collect this information through cookies, pixels, tags, SDKs, server logs, analytics tools, advertising technologies, and similar tracking technologies.

C. Information from third parties and service providers

We may receive information about you from:

-       Shopify and Shopify-related services

-       Payment processors

-       Fraud-prevention vendors

-       Shipping and fulfillment providers

-       Email and SMS marketing platforms

-       Customer-support platforms

-       Rewards, loyalty, referral, review, and affiliate platforms

-       Analytics and advertising providers

-       Social media platforms

-       Wholesale, distributor, retailer, or business partners

-       Public sources

-       Data providers, where permitted by law

For example, we may receive updated shipping information from carriers, fraud-risk signals from fraud-prevention providers, engagement information from email/SMS platforms, or referral activity from a loyalty or affiliate platform.

2. How We Use Personal Information

We use personal information for the following purposes:

A. To provide products and services

We use personal information to:

-       Process and fulfill orders

-       Confirm purchases

-       Accept payments

-       Arrange shipping and delivery

-       Process returns, refunds, and exchanges

-       Create and manage customer accounts

-       Provide customer support

-       Respond to questions and requests

-       Maintain shopping carts

-       Provide product recommendations

-       Administer gift cards, discounts, promotions, and rewards

B. To operate B2B, wholesale, retailer, affiliate, or distributor relationships

We use business-contact and wholesale-related information to:

-       Review and approve wholesale, retailer, distributor, or affiliate applications

-       Verify business eligibility

-       Confirm resale or tax-exemption status

-       Create and administer wholesale accounts

-       Set pricing, minimums, discounts, payment terms, or account permissions

-       Communicate about product availability, invoices, shipping, promotions, and account status

-       Detect misuse of wholesale accounts

-       Maintain business records required for accounting, tax, audit, or legal purposes

C. To communicate with you

We use personal information to:

-       Send transactional messages, including order confirmations, shipping updates, account notices, password resets, and customer-service responses

-       Send marketing emails where permitted by law or with your consent where required

-       Send SMS/text messages where you have opted in

-       Respond to inquiries, complaints, or privacy requests

-       Notify you about policy updates, product updates, recalls, safety notices, or changes to our services

D. For marketing, advertising, and personalization

We may use personal information to:

-       Send promotional offers

-       Show relevant ads

-       Measure ad performance

-       Understand customer preferences

-       Personalize website content

-       Analyze product interest and website activity

-       Create customer segments

-       Improve marketing campaigns

-       Administer contests, promotions, loyalty programs, referral programs, and affiliate programs

Where required by law, we will obtain consent before using cookies, pixels, SMS, email, or other technologies for certain marketing purposes.

E. For analytics, improvement, and business operations

We use personal information to:

-       Understand how customers use our website

-       Improve website design, products, services, and customer experience

-       Debug errors

-       Conduct research and analytics

-       Forecast inventory and demand

-       Train customer-service teams

-       Maintain internal business records

-       Measure campaign effectiveness

-       Improve wholesale and direct-to-consumer operations

F. For automated processes, profiling, and fraud prevention

We use personal information to:

-       Detect, prevent, and investigate fraud, abuse, unauthorized access, chargebacks, policy violations, and security incidents

-       Perform automated fraud scoring and wholesale account eligibility assessments

-       Create customer segments for marketing and operational purposes

-       Enforce our Terms of Service, wholesale terms, purchase terms, and other policies

-       Comply with tax, accounting, consumer-protection, privacy, shipping, customs, and legal obligations

-       Respond to subpoenas, court orders, lawful requests, regulatory inquiries, or legal claims

-       Protect the rights, safety, property, and security of HGO, our customers, our employees, and others

Where applicable law provides a right to opt out of profiling that produces legal or similarly significant effects, you may exercise that right as described in Section 16.

3. Legal Bases for Processing

Where privacy laws require us to identify a legal basis for processing, we rely on one or more of the following:

-       Contract necessity: to process purchases, provide accounts, fulfill orders, manage wholesale relationships, and provide requested services.

-       Consent: for certain marketing communications, cookies, SMS messages, product reviews, or optional information you choose to provide.

-       Legitimate interests: to operate our business, improve our products and website, prevent fraud, maintain security, communicate with customers, and conduct analytics and marketing, where those interests are not overridden by your privacy rights.

-       Legal obligations: to comply with tax, accounting, customs, consumer-protection, privacy, security, and other legal requirements.

-       Vital interests or public interest: where necessary for safety, product recalls, security incidents, or similar urgent matters.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service providers and processors

We disclose personal information to companies that help us operate our business, such as:

-       Shopify and e-commerce platform providers

-       Payment processors and fraud-prevention providers

-       Shipping carriers and fulfillment providers

-       Email and SMS marketing providers

-       Customer-support tools

-       Review, loyalty, referral, affiliate, and rewards platforms

-       Analytics providers

-       Advertising and measurement providers

-       Website hosting, security, and IT providers

-       Professional advisors, including lawyers, accountants, auditors, consultants, and insurers

These providers are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law and contract.

B. Payment and transaction partners

Payments are processed by third-party payment processors. HGO does not intentionally store full credit-card numbers. Payment processors may collect, process, and store payment information according to their own privacy and security practices.

C. Shipping and fulfillment partners

We disclose shipping names, addresses, phone numbers where needed, email addresses where needed, order details, and delivery instructions to shipping carriers, fulfillment providers, and logistics partners so they can deliver your order and provide delivery updates.

D. Marketing, advertising, and analytics partners

We may disclose or make available certain information, such as device identifiers, cookie IDs, email hashes, browsing activity, product views, cart activity, purchase events, and approximate location, to marketing, advertising, analytics, and measurement partners.

Depending on where you live and how these technologies are configured, this may be considered a "sale," "sharing," or "targeted advertising" under certain privacy laws, even if HGO does not sell personal information for money. See Section 8 below for opt-out rights.

E. Wholesale, retailer, affiliate, and business partners

If you interact with us as a business customer, wholesale applicant, retailer, distributor, or affiliate, we may disclose business-contact and account information as needed to manage that relationship, verify eligibility, administer programs, fulfill orders, prevent misuse, and comply with legal obligations.

F. Public areas and user-generated content

If you submit a product review, testimonial, photo, video, social media post, or other public content, we may display that content publicly on our website, social media, advertising, emails, or other marketing materials, subject to applicable law and our terms. Public content may be viewed, copied, or used by others.

G. Legal, safety, and compliance disclosures

We may disclose personal information if we believe disclosure is necessary or appropriate to:

-       Comply with law

-       Respond to legal process

-       Cooperate with regulators or law enforcement

-       Enforce our policies or agreements

-       Protect against fraud, abuse, security incidents, or unlawful activity

-       Protect the rights, safety, property, or security of HGO, our customers, employees, vendors, or others

H. Business transfers

If HGO is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

I. With your consent or direction

We may disclose personal information to other parties when you consent to or direct the disclosure.

5. Shopify and E-Commerce Platform Services

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you. Shopify and Shopify-related services may process personal information, order information, account information, payment-related information, device information, cookies, and other information needed to operate the store, process transactions, prevent fraud, provide analytics, and support the customer experience.

Shopify may process information in the United States, Canada, and other countries where Shopify or its service providers operate. Your information may therefore be subject to the laws of those jurisdictions.

HGO is responsible for the privacy practices described in this Privacy Policy. Shopify and other third-party providers may have their own privacy notices that explain how they process information in connection with their services.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, maintain your cart, analyze website performance, personalize content, measure marketing campaigns, prevent fraud, and show relevant advertising.

The types of cookies and tracking technologies we may use include:

You can manage cookies through our cookie banner or privacy-preference tools, through your browser settings, and through certain third-party opt-out tools. Blocking some cookies may affect website functionality, including cart, checkout, account, and personalization features.

Do Not Track: Some browsers or extensions send "Do Not Track" signals. Because there is no uniform industry standard for responding to Do Not Track signals, we do not currently respond to browser-based Do Not Track signals. However, where required by applicable law, we honor legally recognized opt-out preference signals, including the Global Privacy Control (GPC), when our website is configured to detect them. To learn more about GPC, visit globalprivacycontrol.org.

7. Email, SMS, and Marketing Communications

A. Email marketing

With your permission or where otherwise permitted by law, we may send you emails about products, promotions, new releases, rewards, wholesale opportunities, company news, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us. We may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, policy updates, or responses to customer-service inquiries.

Our business address for CAN-SPAM purposes is: 59-486 Alapio Road, Haleiwa, HI 96712.

B. SMS/text messages

If you opt in to receive SMS/text messages from HGO, you consent to receive recurring automated and non-automated marketing and transactional text messages from or on behalf of HGO at the phone number you provide. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP. For help, reply HELP or contact us at help@honeygirlorganics.com.

We may use SMS to send promotional messages, cart reminders, order updates, back-in-stock notices, account alerts, and other messages you request or consent to receive.

We do not sell or share SMS opt-in data or SMS consent status with third parties for their own independent marketing purposes. We may disclose SMS information to service providers that help us send, manage, and measure text messages.

8. Sale, Sharing, Targeted Advertising, and Opt-Out Rights

HGO does not knowingly sell personal information for money.

However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly. Depending on where you live, our use of advertising cookies, pixels, analytics tools, and marketing platforms may be considered a sale, sharing, or targeted advertising because certain information may be made available to advertising or analytics partners.

You may opt out of sale, sharing, or targeted advertising where required by law by:

-       Clicking "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" in our website footer;

-       Adjusting your cookie preferences through our cookie banner or privacy-preference tool;

-       Using a legally recognized opt-out preference signal, such as Global Privacy Control, where supported; or

-       Contacting us at help@honeygirlorganics.com.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

9. Rewards, Referrals, Discounts, and Financial Incentives

We may offer rewards, loyalty points, referral benefits, discounts, promotional codes, birthday offers, early access, free gifts, or similar benefits. These programs may involve the collection and use of personal information such as your name, email address, account activity, purchase history, referral activity, birthday or anniversary information if voluntarily provided, and communication preferences.

Participation is voluntary. You may withdraw from a rewards, referral, or promotional program by contacting us or using available account settings, subject to the terms of the specific program.

The value of any reward, discount, or incentive is reasonably related to the value we receive from the relationship, including customer loyalty, repeat purchases, referrals, and related business benefits.

We will not discriminate against you for exercising privacy rights. However, if you ask us to delete information needed to provide rewards, discounts, referrals, or account benefits, we may be unable to continue providing those program benefits.

10. Reviews, Testimonials, Photos, and Social Media

If you submit a review, testimonial, rating, photo, video, social media post, or other content to HGO, that content may become public. Please do not include sensitive personal information, medical information, private contact details, or information about other people in public reviews or posts.

We may use, repost, moderate, remove, or display user-generated content as permitted by law and our applicable terms. We may also use reviews and testimonials for advertising or promotional purposes, subject to applicable law.

Reviews, testimonials, and product comments should reflect honest opinions and experiences. We may remove content that appears fraudulent, spam-like, unlawful, misleading, medically inappropriate, offensive, or inconsistent with our policies.

11. Consumer Health, Skin Concern, and Sensitive Information

HGO is not a healthcare provider, and our products and website are not intended to diagnose, treat, cure, or prevent any disease. Our website is for skincare, cosmetics, personal-care, and related commerce purposes.

We may collect skin type, skin concern, sensitivity, allergy, product-preference, or similar information only if you voluntarily provide it, such as through a quiz, review, support request, wholesale inquiry, survey, or customer-service message.

We use this information to respond to your request, provide customer support, suggest products, improve products and services, process returns or complaints, comply with legal obligations, and operate our business.

We do not sell consumer health data. We do not use voluntarily provided skin-concern information to make medical decisions about you.

Certain states may provide additional rights for consumer health data. Where required, HGO will provide a separate Consumer Health Data Privacy Policy and honor applicable rights.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and the reason we collected it. For example:

When personal information is no longer needed, we will delete, de-identify, aggregate, or otherwise dispose of it in accordance with applicable law and our internal practices.

13. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, and destruction.

These safeguards may include secure hosting, encryption in transit, access controls, payment-card security measures, vendor review, fraud-prevention tools, account protections, and internal procedures.

No method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you believe your account or information has been compromised.

If we learn of a security incident affecting personal information, we will evaluate and respond to the incident in accordance with applicable law, including any applicable notification requirements.

14. International Users and Cross-Border Transfers

HGO is based in the United States. If you access our website or purchase products from outside the United States, your personal information may be collected, processed, stored, and disclosed in the United States and other countries where we, Shopify, or our service providers operate.

These countries may have privacy laws that differ from those in your country. Where required, we use appropriate safeguards for cross-border transfers.

If you are located in Canada, Australia, Japan, the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with privacy rights, you may have additional rights under applicable law. See Section 18 below.

15. Children and Minors

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Unless otherwise expressly stated, our website and services are intended for adults and for users who are old enough to make purchases and provide valid consent under applicable law.

If you believe a child has provided us with personal information without appropriate consent, please contact us at help@honeygirlorganics.com, and we will take appropriate steps to delete the information where required.

16. Your Privacy Choices

Depending on where you live, you may have some or all of the following rights:

-       Right to know or confirm whether we process your personal information

-       Right to access personal information

-       Right to receive a copy of personal information in a portable format

-       Right to correct inaccurate personal information

-       Right to delete personal information

-       Right to opt out of sale, sharing, targeted advertising, or certain profiling

-       Right to limit certain uses or disclosures of sensitive personal information

-       Right to withdraw consent where processing is based on consent

-       Right to object to certain processing

-       Right to appeal a denied privacy request

-       Right not to be unlawfully discriminated against for exercising privacy rights

These rights are not absolute. We may deny or limit a request where permitted by law, such as when we need to retain information for legal, security, fraud-prevention, tax, accounting, transactional, or internal business purposes.

17. State-Specific Privacy Rights

Residents of certain U.S. states, including California and other states with comprehensive privacy laws, may have additional rights regarding their personal information.

California notice at collection

In the past 12 months, we may have collected the following categories of personal information:

We use sensitive personal information only as reasonably necessary to provide requested services, maintain accounts, process transactions, verify wholesale eligibility, provide customer support, prevent fraud, maintain security, comply with law, or as otherwise permitted by law. We do not use sensitive personal information for purposes that would require a right to limit unless we provide that right or obtain required consent.

California sale/share disclosure

We do not sell personal information for money. In the past 12 months, we may have "shared" or made available identifiers, commercial information, internet/network activity, approximate location, and inferences to advertising, analytics, or marketing partners for cross-context behavioral advertising or similar purposes, depending on how our website technologies are configured.

You may opt out as described in Section 8.

California financial incentive notice

Our rewards, referral, discount, and promotional programs may be considered financial incentives or price/service differences under California law. Participation is voluntary. You may opt in by signing up or participating in the applicable program. You may withdraw by contacting us or using available account settings. The value of the incentive is reasonably related to the value of the personal information and customer relationship involved.

California non-discrimination

We will not unlawfully discriminate against you for exercising privacy rights. We may, however, provide different prices, rates, or benefits where reasonably related to the value of a voluntary rewards, loyalty, discount, or promotional program.

California Do Not Track Disclosure

We do not respond to web browser "Do Not Track" signals because there is currently no universally accepted standard for how such signals should be interpreted or honored. If you wish to opt out of the use of your personal information for targeted advertising, please see Section 8 above.

18. Rights for Canada, Australia, Japan, EEA/UK, and Other International Users

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information, withdraw consent, unsubscribe from marketing, or complain to a privacy authority.

For Canadian users, we will use consent-based practices where required and provide unsubscribe mechanisms for commercial electronic messages in accordance with Canada's Anti-Spam Legislation (CASL).

For EEA, UK, and Swiss users, you may have additional rights under applicable data-protection laws, including the right to object to certain processing and the right to lodge a complaint with a supervisory authority.

For Australian and Japanese users, we will handle personal information in accordance with applicable privacy laws to the extent they apply to HGO.

To exercise privacy rights, contact us using the information in Section 22.

19. How to Exercise Privacy Rights

You may submit a privacy request by contacting us at:

Email: help@honeygirlorganics.com

Mail: Honey Girl Organics
Attn: Privacy Compliance Officer
59-486 Alapio Road
Haleiwa, HI 96712
United States

We may need to verify your identity before responding to certain requests. Verification may require matching information you provide with information we maintain. We will respond to verifiable privacy requests within the time required by applicable law (generally 45 days, with an extension of up to an additional 45 days where reasonably necessary).

If you submit a request through an authorized agent, we may require proof that the agent is authorized to act on your behalf and may also require you to verify your identity directly with us.

If we deny your request, you may have the right to appeal by replying to our decision email or contacting us at help@honeygirlorganics.com with the subject line "Privacy Appeal." We will respond to appeals within the time required by applicable law.

20. Third-Party Links and Services

Our website may link to third-party websites, apps, platforms, social media pages, payment tools, or services that we do not control. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above shows when this Privacy Policy was last revised.

If we make material changes, we may provide notice by posting the updated policy on our website, updating the effective date, sending an email notice, displaying a website notice, or using another method required by law.

Your continued use of our website or services after the updated Privacy Policy becomes effective means the updated policy applies to your information, to the extent permitted by law.

22. Contact Us

For privacy questions, requests, complaints, or concerns, contact:

Honey Girl Organics
Attn: Privacy Compliance Officer
59-486 Alapio Road
Haleiwa, HI 96712
United States

Email: help@honeygirlorganics.com